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Frequently Ask Questions (FAQ)...

  1. How much Rejuvenator Oil and Prestine Clean do I need?

  2. Why isn’t the Rejuvenator Oil absorbing?

  3. Why do I need warmth for my application?

  4. How much Leatherique dye and Prepping agent do I need?

  5. How long will the Leatherique dye last?

  6. Will the Leatherique color come off on my clothes or come off in other ways?

  7. How can I make sure I get the correct color of leather dye for my project?

  8. Our policy on ALL orders: Custom Dye Adjustment

  9. Our policy on ALL orders: Liability

 


How much Rejuvenator Oil and Prestine Clean do I need?
The quantity will depend on the age of the leather and the condition. A new car or sofa will require maintenance applications of 3-4 times per year, so a pint is sufficient. For an older car or sofa, or a project that is already dry, spider web cracking, cracking, or stiff, you will need a quart as multiple applications will be required. Remember it took several years for your leather to become dry, and will take some time for it to become good as new!

Guide line:
-   4oz (~118ml) for newer car
-   8oz (~236ml) for 3-5 year old car
-   16oz (~472ml) for 7 plus years old
-   32 oz (~944ml) or up to 2 to 4 quarts (~2- to 4-litre) for an older car, say a 70's or 80's Rolls Royce with all leather interior.
-   1 quart (~1-litre) for dry, older BMW or Mercedes Benz

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Why isn’t the Rejuvenator Oil absorbing?
Because Leather is a fibrous substance, it is its nature to greedily drink in the beneficial nutrients of the Rejuvenator Oil. The biggest obstacle to good absorption is a silicone sealer on the leather, or a heavy wax or petroleum distillate build up cased by previously used products. If your leather is not absorbing the Rejuvenator Oil it is because the pores of the leather are blocked. We suggest a thorough cleaning of the surface with prepping agent, or very light “buffing” of the surface with 400 grit wet or dry sand paper, used wet with prepping agent. This will break down the surface glaze and allow the Rejuvenator to penetrate fully.
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Why do I need warmth for my application?
Because leather was a once living skin, it has pores that relax and open up when it is warm just as our skin does. Warmth helps the Rejuvenator absorb more quickly. When it is not warm, it will take time, several hours or overnight for good absorption. There are myths circulating about covering seats with plastic. This is not necessary, as leather also needs to breathe.
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How much Leatherique dye and Prepping agent do I need?
The recolor the interior of an average 4 door car, BM, BMW, Lexus, Infinity, or the average sofa will require 1 quart (~1-litre) of dye and prep. A smaller sports car, Ferrari, Corvette, Porsche, or a recliner or chair and ottoman will require 1 pint (~473ml). This is based on redying the same color. Larger cars with extravagant amounts of leather like a Rolls Royce or Bentley will require a quart and a pint of dye. Extreme color changes may require more dye for good coverage of all the leather and trim parts.
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How long will the Leatherique dye last?
With care, your new Leatherique dye will last longer than your original dye would last, because by the time you have completed all the steps, you are more aware of what leather needs to be maintained, supple, and healthy. Use a film of Rejuvenator Oil twice a year to keep the leather nourished and supple, and clean your surface with Prestine Clean. You should never substitute redying for proper leather care. We firmly advocate good leather health, nourishment, and cleaning as prevention against aging and degradation.
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Will the Leatherique color come off on my clothes or come off in other ways?
The pigments are custom blended and encapsulated in a co-polymer base. Once the base is dried, the color is permanent, and will never come off on your clothes as waxes do. If the surface is properly prepared, the Leatherique dye becomes part of your leather. The biggest enemy of a professional redye is neglecting to do a thorough job prepping. Prepping is 90% of your project. Always be sure and sand your surface and prep well as that is what removes the silicone, petroleum distillates, and other foreign substances that prevent a good bond. Also observe the drying times between steps.
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How can I make sure I get the correct color of leather dye for my project?
To obtain custom matched colors, we need the following information:

A sample of the material is the best method to obtain the proper color. This sample may usually be obtained from the underside of the frame of the auto or furniture. There is almost always excess material left by the manufacturer that has been wrapped around the frame of the seating area so that a small (1"X 1") patch may be removed from the corner.

If this method is not possible, we may be able to match the color by our OEM swatches if we are provided with the following information: Auto: Make, Model and year of Car, Name of Color, Interior Color Code.

Furniture: Because each vat of leather will vary from dye lot to dye lot, in order to obtain a perfect color match, it is important to send us a small sample swatch of the material that you wish to recolor. Color codes give us the formula that is specified by the manufacturer, but many times these colors vary a great deal because of dye lot differences, style of Vinyl, and many other factors. In some cases of custom colors, a color formula is not available, and the only way that we have to match the color is by means of a sample swatch. A small piece ( 1" x 1") may usually be removed from the underside of the furniture in the corner.

Variegated colors: These antique or variegated hues are created by layering several shades of dye in a stipple technique over a base coat. It is very time consuming and requires artistic temperament to recreate this look when you are doing a redye. Many customers choose to redye one color, and so we suggest mailing us a "cardboard paint chip" from a local paint store. You can choose from hundreds of different hues of the color you want, and having the color in you home will enable you to select the right hue to match your interior or make a slight color change if you prefer.
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Our policy on ALL orders: Custom Dye Adjustment
You have 30 days from the shipping date to return the CUSTOM dye for adjustment. If you sent sample there will be no charge. If you DID NOT send a sample then you will be charged USD$50.00 fee. There are NO adjustments for STANDARD COLORS.

We DO NOT match variegated colors to a one color dye. This type of coloring is created with multiple colors of dye, and must be recreated with multiple colors of dye. You can send use a SOLID COLOR SAMPLE for EACH of the colors you'd like for the variegation process. This is a very HARD process and does require above average artistic ability.

If you DO NOT return the old dye for adjustment then you will be CHARGED the FULL PRICE for the new dye.

All shipping cost incurred will be bear by you.

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Our policy on ALL orders: Liability
We DO NOT Warranty or Guarantee the results of the application of any of our products. I the instructions are followed the proven results of almost 50 years will occur.

Our Liability on ALL CALIMS is limited to the purchase price of the product ONLY. We ARE NOT liable for mishandling, dropping, spilling or any other damage you the customer incur caused by the inappropriate use of our products.

Any damage to your package in transit is the Liability of the SHIPPING COMPANY used. You, the customer, should notify and FILE A CLAIM with the shipping company AND use the CONTACT PANEL on the HOME PAGE of Leatherique.com so that we can follow up and assist with shipping information to the carrier if required.
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